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Privacy Policy

This Privacy Notice describes how Tropic Shop LLC and its affiliates (collectively "Tropic Shop") collect and process your personal information through Tropic Shop websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Tropic Shop Services"). By using Tropic Shop Services, you are consenting to the practices described in this Privacy Notice.

What Personal Information About Customers Does Tropic Shop Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information You Give Us: We receive and store any information you provide in relation to Tropic Shop Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Tropic Shop Services.
  • Automatic Information: We automatically collect and store certain types of information about your use of Tropic Shop Services, including information about your interaction with content and services available through Tropic Shop Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Tropic Shop Services and other content served by or on behalf of Tropic Shop on other websites.
  • Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

For What Purposes Does Tropic Shop Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Tropic Shop Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Tropic Shop Services.
  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Tropic Shop Services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to Tropic Shop Services via different channels (e.g., by phone, email, chat).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Tropic Shop, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve Tropic Shop Services, we use cookies and other identifiers.

Does Tropic Shop Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Tropic Shop controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Tropic Shop Services.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Tropic Shop or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Tropic Shop and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Tropic Shop, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.

What About Advertising?

  • Third-Party Advertisers and Links to Other Websites: Tropic Shop Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
  • Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Tropic Shop ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, household settings, and purchase history.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact info@tropicshopping.com. Many of our Tropic Shop Services also include settings that provide you with options as to how your information is being used.

  • As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Tropic Shop Services.
  • You can add or update certain information on pages such as those referenced in What Information Can I Access? When you update information, we usually keep a copy of the prior version for our records.
  • If you do not want to receive email or other communications from us, please adjust your preferences.
  • If you don't want to receive in-app notifications from us, please adjust your preferences. If you do not want to see interest-based ads, please adjust your preferences.
  • The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Tropic Shop Services, we recommend that you leave them turned on.
  • If you are a seller, you can add or update certain information in the Merchant Portal. Update your account information by accessing your Account Information, and adjust your email or other communications you receive from us by updating your preferences.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact info@tropicshopping.com Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use Tropic Shop Services?

Tropic Shop does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Tropic Shop Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian. Conditions of Use, Notices, and Revisions If you choose to use Tropic Shop Services, your use and any dispute over privacy is subject to this Notice and our Terms & Conditions, including limitations on damages, resolution of disputes. If you have any concern about privacy at Tropic Shop, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.